Shipping Policy

All orders placed with Shopchilax are processed and shipped within 24 to 48 hours of purchase.

Orders are shipped using DHL eCommerce, USPS, or ePacket, depending on your location and the fastest available shipping service.

Typical delivery time frames range between 4 to 8 business days, although many customers receive their orders sooner.

Every order is shipped with a tracking number, allowing you to track your package every step of the way once it has been dispatched.

Please note that delivery times may occasionally be affected by factors outside of our control, such as customs inspections, carrier delays, or local postal service disruptions.